Is Pear Nova cruelty free?
Yes. In fact, we’re currently PETA certified cruelty free, vegan friendly and 5FREE (no formaldehyde, formaldehyde resin, camphor, toluene or dibutyl Phthalate DBP).
How long does it take for my order to be processed and what about shipping times?
It will take 1-2 business days for your order to be processed. We offer two shipping options which are USPS First Class for 2-5 days or USPS Priority Mail for 1-3 days estimated shipping time. You will be able to track your package with both options. Remember, there’s free Priority shipping if you purchase $50 or more worth of shades 😉
Do you ship internationally?
Unfortunately at this time we are only shipping within the United States. Please check back at a later date for international shipping information.
Help! I just completed my order but I need to make a change to my address and add a nail shade. Is it possible to do so?
Yes, we will accept changes made to orders as long as your nail lacquer hasn’t been shipped. Email us as quickly as possible at firstname.lastname@example.org to check order status and provide us with your name, transaction number and changes you wish to make.
One or more of my bottles broke during transit, now what?
Please contact us at email@example.com right away with your name, transaction number & a photo of your damaged bottles and packaging. We will replace them free of charge.
The color that I purchased doesn't look as good on me as I thought it would. Can I return it?
We try our best to describe and display our colors on our website and social media on different skin tones. We do not offer returns or exchanges so please feel free to check out our Instagram and stalk your favorite color (we even hashtag most shades) so you can better decide on what color is best for you.
I'm a licensed nail technician. Does Pear Nova offer professional rates?
Yes! Please contact us at firstname.lastname@example.org for our professional rates.
I'd love to sell Pear Nova at my boutique or nail spa! Who can I talk to about wholesale?
Email us at email@example.com and we’ll be happy to send you some info, a line sheet & a purchase order form.
Where are your colors made?
All Pear Nova shades are manufactured here in the USA.
I'm interested in purchasing Pear Nova colors but I normally use no chip. How can I have your colors and a long lasting manicure?
Bring your Pear Nova nail lacquer to your nail tech and ask them to put a gel top coat on after your polish has dried. You’re good to go!
How can I swatch & review Pear Nova collections for my blog or YouTube channel?
We’re ALWAYS looking for nail artists and beauty bloggers to collaborate with! Send us an email to firstname.lastname@example.org with links to your website, YouTube channel and/or social media handles.